Shipping policy

Shipping Policy

Thank you for shopping with us.


Order Processing

All orders are processed within 1–2 business days (excluding Sundays and public holidays). Once your order is processed, you will receive a confirmation along with tracking details.


Shipping Time

We deliver across India. Estimated delivery timelines are:

  • Metro cities: 3–5 business days

  • Other locations: 5–7 business days

Please note that delivery timelines are estimates and may vary due to unforeseen circumstances.


Shipping Charges

  • Free shipping on all prepaid orders

  • A nominal shipping fee may apply on Cash on Delivery (COD) orders

(You can adjust this line based on your pricing strategy)


Order Tracking

Once your order is shipped, you will receive a tracking link via email/SMS. You can use this link to track your order in real time.


Delivery Delays

While we strive to deliver orders within the estimated time, delays may occur due to factors beyond our control such as weather conditions, courier issues, or high demand periods.


Incorrect Address

Please ensure that your shipping details are accurate at checkout. We are not responsible for delays or failed deliveries due to incorrect or incomplete addresses.


Contact Us

For any shipping-related queries, feel free to contact us at:
info@orvex.co.in